Careers

Commercial Manager, Marketing & Sales

FULL-TIME POSITION | July 18, 2018

General

Due to ongoing business growth, ControlSoft Inc. has an immediate opening for a Commercial Manager in our Marketing & Sales department.

Location

Cleveland, Ohio

Position Summary

The Commercial Manager will be responsible for three distinct areas with an overarching goal of generating additional sales of ControlSoft’s software products and consulting services.

As the Commercial Manger, you will:

1. Manage all commercial activity at a small number of key accounts.
   Maintain relationships and grow our business at a small number of national accounts.
2. Support, manage and expand our sales rep network (which is in its initial stage of development).
   Develop, train and support a small network of independent sales representatives.
3. Manage product marketing for our suite of software products.
   Identify enhancements for our existing software products; develop corresponding marketing collateral for our industrial markets including Power Generation, Oil & Gas Processing, Glass Manufacturing, Water and Wastewater Treatment, Food and Beverage, Polymer Production and others.

Key Responsibilities

• Achieve annual sales targets established for the assigned global key accounts. Cultivate strong relationships with each account ensuring consistent business volume and identify growth opportunities. Activities include sales strategies, sales plans, contract maintenance, forecasting, proposal generation, quarterly reporting, etc.
• Achieve annual sales targets established for the sales representative channel in the US. The initial focus will be on expanding the existing rep channel network (presently at 1) to a small number (3-4) of US-based representatives and performing sales on-boarding training with these new rep firms. Activities will also include concluding contractual arrangements with the representative, conducting sales training, supporting sales efforts and managing sales reporting.
• Deliver technical presentations about the Company and the relevant products and services. Judiciously use engineering resources in the pursuit of sales.
• Negotiate pricing and contractual terms with potential customers. Adhere to corporate guidelines during such negotiations.
• Ensure that all customer problem reports are addressed promptly and that all parties are urgently addressing each issue.
• Develop proposals, in conjunction with industry managers, in response to customer Requests for Quotations. Deliver proposal to potential customer directly or through the sales representative. Conduct formal proposal reviews. Determine when technical resources are required for proposal reviews.
• Develop sales strategies for all major accounts. All sales strategies should identify decision makers within the potential customer’s organization and the plan for reaching these decision makers.
• Collect and consolidate customer feedback regarding enhancements to our products and services. Obtain competitive information when available. Develop a priority list of future features, capabilities, products, engineered solutions to drive future revenue growth.
• Work closely with industry managers to devise industry-specific marketing campaigns designed to increase short-term sales volume. Involve the Marketing Communications Specialist in the program. Define metrics and monitor the performance of the program. Report on the results.

Education and Qualifications

• BS in Chemical, Systems & Control or Electrical Engineering or higher
• Minimum of 10 years of experience in the sales and marketing of process control software and services. This is a highly technical sale’s position and as such a strong technical background is a necessity.
• Familiarity with various sales techniques and pipeline management.
• Must be highly self-motivated and driven for success.
• Must possess strong communication, negotiation and interpersonal skills. Must be fluent with the use of computers for delivering presentations.

Contact Info

Submit your resume to careers@controlsoftinc.com. When submitting your resume, please include Position No. 2018-SLS-1804.

Advanced Control Engineer

FULL-TIME POSITION | April 12, 2018

General

Due to ongoing business growth, ControlSoft Inc. has an immediate opening for an Advanced Control Engineer on our On-site Engineering team in South Charleston, West Virginia. The opening is for a full-time position in the area of advanced process control and associated software system development/support. The work performed will be in support of this strategic partner company.

Location

South Charleston, West Virginia

Experience

Selected candidate will be responsible for configuring, implementing, and supporting advanced process control for the facilities of ControlSoft’s strategic partner. Activities include: software configuration, software tool development, process/control troubleshooting, software troubleshooting and project documentation, interfacing with business staff, operating staff, global team and subject matter experts (SMEs), and training of client personnel. In addition, the person would be responsible for development, testing and implementation of advanced process control software per functional specifications developed by the SMEs.

The selected candidate must have the capacity to learn new process control functionality and software, and work in a team environment with internal and external personnel. In addition, the individual must be able to work with minimal supervision on less defined tasks and problems. This person should have or be able to quickly develop a good working knowledge of the process technologies, basic process control, and automation software systems.

The role will include ongoing operations support. Occasional travel to other sites may be required to assist in implementation of new technologies, client training and support, and new facility start-up.

Key Responsibilities

• Development, testing and implementation of process control technology software per SME’s directions
• Able to coach and present process control improvements to multicultural audience.
• Frequent support of local and remote facilities to troubleshoot process control problems.
• Work with peers in the testing and implementation of advanced process control improvements.
• Ability to track and drive advanced control projects and fulfill the schedule requirements with multicultural and globally located individuals.
• Refinement and streamlining of work processes, tools, and procedures to improve product quality and more efficiently develop, configure, and support advanced process control systems.

Education and Qualifications

• BS or MS in Chemical Engineering with interests in process technologies, process control and software development, or suitable experience relevant experience.
• Practical experience in computer programming and troubleshooting process control issues in manufacturing processes.
• Strong interpersonal skills and results oriented.

Contact Info

Submit your resume to careers@controlsoftinc.com. When submitting your resume, please include Position No. 2018-ENG-1802.