ControlSoft Privacy Notice
Revision Date: 22 April 2021
Thank you for visiting the ControlSoft website. This policy establishes how we will handle information we learn about you from your visit to our site. Please be assured that the privacy of our visitors is of utmost importance to us. We collect no personally identifiable information about you when you visit our site unless you choose to provide that information to us.
The specific practices outlined in this privacy statement apply to websites maintained by or on behalf of ControlSoft, Inc.
Some of our web pages contain links to websites outside of ControlSoft, Inc, including our Sales Representatives and Distributors as well as other Software organizations. Please be aware that when you follow a link to another website, you are then subject to the privacy policies of the
Your Rights under the Privacy Act
Information concerning the Privacy Act can be found on the following website: www.usa.gov/laws-and-regulations#item-213535
For each HTTP/HTTPS (which is what your web browser generates when you request a page or part of a page from a website) request received, we collect and store only the following information:
- The date and time
- The originating IP address
- The type of browser and operating system used (if provided by the browser)
- The URL of the referring page (if provided by the browser)
- The object requested
- Completion status of the request
- Pages visited
How the Information is Used
We use the information that we collect to measure the number of visitors to the different areas of our sites and to help us make our sites more useful to visitors. This includes analyzing these logs periodically to determine the traffic through our servers, the number of pages served and the level of demand for pages and topics of interest.
We may also use such information in the following ways:
- To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How Long is the Information Retained
The logs may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the data on our servers.
How do we protect the information we receive?
Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
We implement a variety of security measures when a user submits their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on
To better serve our visitors, we use technology to track new and returning visitors actions while on the website. These small files are commonly referred to as “cookies.” Our cookies do not contain any personally-identifiable information. Our web measurement applications compare the behavior of new and returning visitors in the aggregate to help us identify workflows and trends and also resolve common problems on our site.
Cookies are small files that web servers place on a user’s hard drive. They can serve several functions:
- They allow the website to identify you as a previous visitor each time you access a site
- They track what information you view at a site (important to the Department of Commerce to ensure visitors find what they are looking for)
- In the more advanced cases, they track your movements through many websites but not the whole web
- Businesses use them for customer convenience to allow them to produce a list of items to buy and pay for them all at one time and to garner information about what individuals are buying at their sites
- Advertisers use them to determine the effectiveness of their marketing and offer insights into consumer preferences and tastes by collecting data from many websites
- They can be used to help a website tailor screens for each customer’s preference
We will retain data the technology makes available only as long as required by law or specific program need as specified by the National Archives and Records Administration’s General Records Schedule 20, which pertains to electronic records or other approved records schedule
If you are concerned about the potential use of the information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. You can remove or block the use of web measurement and customization technologies by changing the setting of your browser to block cookies as described at www.usa.gov/optout-instructions.
Personal Information via Forms
Some of our sites provide forms allowing visitors to submit questionnaires, feedback or other information. Some of these forms may request personally identifiable information (e.g., name, address, email address) for specific purposes, such as when the submitter is requesting a personal response, registering for a conference or subscribing to a mailing list. All information submitted by visitors is voluntary.
We may store non-personally identifiable information we collect (such as survey responses) indefinitely to help us better understand and meet the needs of our visitors. We may share
non-personally identifiable information with others, including the public, in aggregated form (for instance, in a list of our most popular search engine queries), in partial or edited form (such as in a report summarizing responses to a questionnaire), or verbatim (for example, in a complete listing of survey responses).
Before collecting personally identifiable information, we will prominently disclose:
- Why we are requesting the information
- How it will be used
- How long it may be retained
- Under what conditions, and with whom, it may be shared
Consent to Information Collection/Sharing
Generally, we will not share any personally identifiable information you give us with any other private or public organization, except with your consent or as required by law. By pressing the “submit” button, each visitor constitutes consent to use the information for purposes stated in this policy.
Opt Out, Remove or Modify Information You Provided to Us
You can request to have your information removed by clicking on the Contact Us button in the top banner of our website.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How Email is Handled
By sending us an electronic mail message, you may be sending us personally-identifying information. In these cases, we may retain the information as long as necessary to respond to your request or otherwise resolve the subject matter of your email. Please be aware that email is not necessarily secure from interception or misdirection. For your own protection, you may wish to communicate sensitive information using a method other than email.
We want to be very clear: regardless of the information being transmitted to ControlSoft, Inc., we will protect all such information consistent with applicable law including, but not limited to, the Privacy Act of 1974 and the Freedom of Information Act.
For site security purposes and to ensure that this service remains available to all users, our website monitors network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage to the information on our websites. Unauthorized attempts to upload information or change information on our websites are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
- We need to perform a contract with you, such as when you create a Policy with us.
- You have given us permission to do so.
- The processing is in our legitimate interests and it’s not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
We use third-party services for payment processing (e.g., payment processors).
WEB FORM: https://www.controlsoftinc.com/contact-us/